Still having trouble? Contact us and include as much detail as you can - screenshots are great, too! Also, tell us how we can improve the instructions on this page (please include a link to this page). You might need to sign out of SketchUp Pro, close and open it, and sign back in again.Next, go to the Assign the End User section of the article for instructions on how to make sure your email address is properly assigned.Locate the section Upgrade to Pro or Studio and follow those instructions.Follow the instructions there to find the AMP website and sign in.

It only takes a few minutes, and here's how! (read all 5 steps before doing them) You can easily upgrade to Pro in the Account Management Portal (AMP) and just pay the difference in the prorated price. If you purchased Go by accident and really want the Pro plan, the good news is that there's no need to request a refund for Go. Just log in to with your Trimble ID and start modeling!Īre you sure you're logged in with the right email address but are still unable to access the paid features at If so, you might have unchecked the 'assign seat to myself' box during checkout and need to assign yourself or the end-user. There is no serial number or download needed for Go. SketchUp Go is a web-only version of our SketchUp subscription and does not include the desktop Pro modeling software.

I bought Pro (a Classic license or the yearly Subscription).

If you’re sure you purchased SketchUp, but the software is telling you that you’re on a trial or that the trial has expired, then you’ve come to the right place! The solutions below will help you quickly activate your SketchUp purchase.įirst: did you purchase SketchUp Pro (a Classic license or yearly Subscription) or did you buy Go? Go costs less than Pro.

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